Sales Contract
PRE-INFORMATION
ISSUE 1 SELLER INFORMATION
ISSUE 1.1 - SELLER
Title: Tekbir Silver Jewellery
Address: KÜRKÇÜLER PAZARI SK. NO: 20 / A CEMBERLITAS FATIH
Telephone : +902125207501
Fax: +902125208073
ISSUE 1.2 - BUYER
A customer who is a member of tekbirsilver.com shopping site. Address and contact information used while members shall prevail.
ISSUE 2 PRODUCT SPECIFICATIONS
The main features of the goods or services are available at www.tekbirsilver.com. You can review the key features of the product during the campaign.
The prices listed and announced on the site are the sales price. The announced prices and promises are valid until the update is made and changed. The prices announced on time are valid until the end of the specified period.
It consists of the type, quantity, brand / model, color, number, sales price, payment method and the information at the end of the order.
The shipping cost of the product will be paid by the BUYER and will not be refunded.
ISSUE 3 GENERAL PROVISIONS
3.1) The BUYER declares that * tekbirsilver.com has read and informed the preliminary information about the basic characteristics, sales price and payment method and delivery of the product subject to the contract and gives the necessary confirmation in electronic environment. BUYER; By confirming this Preliminary Information electronically, it confirms that the SELLER has obtained the address required by the SELLER to the BUYER, the main features of the products ordered, the price including the taxes, and the payment and delivery information.
3.2) The product subject to the contract shall be delivered to the BUYER or the person / organization at the address indicated in the preliminary information on the website, depending on the distance of the BUYER's place of residence for each product, provided that it does not exceed the legal 30-day period.
3.3) The SELLER cannot be held responsible for the failure of the ordered product to be delivered to the BUYER due to any problems encountered during the delivery of the product to the BUYER.
3.4) The SELLER is responsible for delivering the contracted product in good condition, complete, in accordance with the qualifications specified in the order and with warranty documents and user manuals, if any.
3.5) The SELLER may supply a different product of equal quality and price by informing the BUYER and expressly approving it before the expiry of the performance obligation arising from the contract.
3.6) If the SELLER fails to fulfill its contractual obligations in the event that the fulfillment of the product or service subject to the order becomes impossible, the SELLER shall notify the consumer before the expiry of the performance obligation arising from the contract and return the total price to the BUYER within 10 days.
3.7) For the delivery of the product, this Prior Information Form must be confirmed electronically. If, for any reason, the product price is not paid or canceled in the bank records, the SELLER shall be deemed free of the obligation to deliver the product.
3.8) After the delivery of the product, if the credit card of the BUYER is used unfairly or unlawfully by unauthorized persons, which is not caused by the BUYER's defect, if the related bank or financial institution does not pay the product price to the BUYER, the BUYER shall deliver the product for 3 days. in return to the SELLER. In this case, the shipping costs belong to the BUYER.
3.9) If the SELLER cannot deliver the contracted product within the due period due to force majeure or extraordinary conditions such as weather opposition, interruption of transportation, the seller is obliged to inform the BUYER. In this case, the BUYER may exercise one of the rights to cancel the order, to replace the product of the contract subject with a precedent and / or postpone the delivery period until the elimination of the preventive situation. If the BUYER cancels the order, the amount paid shall be paid to him in cash and in advance within 10 days. For the payments made by the BUYER by credit card, the product amount is returned to the relevant bank within 7 days after the order is canceled by the BUYER. Since the reflection of this amount to the BUYER accounts after the return to the bank is entirely related to the bank transaction process, the BUYER may not be able to intervene in any way for possible delays and that the refund of the amount returned by the BUYER to the credit card by the bank may take an average of 2 to 3 weeks. is already accepting.
ISSUE 4 - GENERAL PROVISIONS
4.1 The BUYER, on the website of tekbirsilver.com, the basic qualifications of the contracted product, the sales price including all taxes, payment method and delivery, and the expenses of the BUYER shall be borne by the BUYER, the time of delivery and the full trade name, full address and contact information of the SELLER. declares that it has read and informed the preliminary information and provided the necessary confirmation in electronic environment.
BUYER; By confirming this agreement electronically, it confirms that before the conclusion of the distance contracts, the Seller shall obtain the correct and complete information including the address to be given to the Consumer, the basic features of the products ordered, the price including the taxes, and the payment and delivery information.
4.2 The contracted product shall be delivered to the BUYER or the person / organization at the address indicated in the preliminary information on the website, depending on the distance of the BUYER's place of residence for each product provided that it does not exceed the legal 30-day period. All cargoes related to the delivery shown in Article 3 shall be borne by the BUYER and shall be reflected in the invoice related to the order under the name of “Shipping Fee..
4.3 If the contracted product is to be delivered to another person / organization other than the BUYER, the SELLER cannot be held responsible for the failure of the person / organization to accept the delivery.
4.4 The SELLER cannot be held responsible for the failure of the ordered product to be delivered to the BUYER due to any problems encountered during the delivery of the product to the BUYER.
4.5 The SELLER is responsible for the delivery of the contracted product in a sound, complete, conforming to the qualifications specified in the order and with warranty documents and manuals, if any.
4.6 The SELLER may provide the BUYER with a different product of equal quality and price before the expiry of the performance obligation arising from the contract, provided that it is justified.
4.7 If the SELLER fails to fulfill its contractual obligations in the event that the product or service subject to the order becomes impossible to fulfill, it shall notify the consumer before the expiry of the performance obligation arising from the contract and may supply a different product with equal quality and price to the BUYER.
4.8 For the delivery of the contracted product, the signed copy of this contract must be delivered to the SELLER and the price must be paid in the form of payment preferred by the BUYER. If, for any reason, the product price is not paid or canceled in the bank records, the SELLER shall be deemed free of the obligation to deliver the product.
4.9 The BUYER agrees and undertakes that the credit card information defined in the system during the purchase is correct and that all legal and criminal legal responsibilities arising from the use of this credit card are in its responsibility. After the delivery of the product, the credit card of the BUYER is not caused by the BUYER's defect in an unfair way or unlawfully used by unauthorized persons due to the bank or financial institution to pay the price of the product to the SELLER, provided that the product is delivered to the BUYER 3 days must be sent to the SELLER. In this case, shipping costs are borne by the BUYER. If the BUYER does not return the product, the SELLER agrees and undertakes that the product price will be transferred to the bank accounts of the SELLER without any precaution in case the product price is not collected from the credit card for any reason or the product price is returned to the credit card.
4.10 If the SELLER is unable to deliver the contracted product within the due period due to force majeure or extraordinary conditions such as weather opposition, interruption of transportation, the Seller is obliged to inform the BUYER. In this case, the BUYER may exercise one of the rights to cancel the order, to replace the product of the contract subject with a precedent, and / or postpone the delivery period until the elimination of the blocking condition. In case the BUYER cancels the order, the amount paid shall be paid to him in cash and in advance within 10 days.
4.11 The points awarded by the SELLER to the customer through a campaign are valid only for one purchase. These points are not refundable even if the product is returned.
For the payments made by the BUYER by credit card, the product amount is returned to the relevant bank within 7 days after the order is canceled by the BUYER. Since the reflection of this amount to the BUYER accounts after the return to the bank is entirely related to the bank transaction process, the BUYER may not be able to intervene in any way for possible delays and that the refund of the amount returned by the BUYER to the credit card by the bank may take an average of 2 to 3 weeks. is already accepting.
ISSUE 5 - RIGHT OF WITHDRAWAL
The BUYER has the right of withdrawal within 14 days from the delivery of the product subject to the contract to him or to the person / organization at the address he has shown.
However, for certain days such as New Year's Day, Holidays, Mother's Day, the product cannot be returned for the products specially prepared for the BUYER, offered for sale and / or imported, campaign and promotional products; BUYER accepts these conditions and realizes the exchange.
In order to exercise the right of withdrawal, the Seller shall be notified by fax or email within 14 days and the product shall not be used within the scope of the provisions of Article 6. If this right is exercised,
a) The invoice of the product delivered to the 3rd party or the BUYER (If the invoice of the product to be returned is corporate, it must be sent with the return invoice issued by the institution when returning it. The invoices issued on behalf of the institutions cannot be completed unless the RETURN INVOICE is issued)
b) Return form,
c) The products to be returned within 14 days shall be delivered complete and undamaged with the box, packaging and standard accessories, if any. The product price is returned to the BUYER within 10 days following the receipt of these documents to the SELLER.
Due to the right of withdrawal, the shipping cost of the returned product shall be borne by the SELLER in domestic orders and by the BUYER in overseas orders. The SELLER does not refund the shipping fee charged by the BUYER while selling the product.
When returning the product to the SELLER, the original invoice submitted to the BUYER at the time of delivery of the product (for the sake of consistency in our accounting records) must also be returned, and if the invoice is not sent to the SELLER within 5 days after the product is shipped the product will be sent back to the BUYER in the same way with a counter-payment. The invoice to be returned with the product shall be marked dır return invoice ”and signed by the BUYER.
ISSUE 6 - PRODUCTS THAT CANNOT BE USED
In terms of quality; single-use products, reproducible software and programs, products that are quickly deteriorated or likely to exceed the expiration date are not accepted.
ISSUE 7 - DEBT OBLIGATION
In the event that the BUYER is in default, the BUYER agrees to pay the SENDER's losses and losses due to the delayed performance of the debt. In the event that the BUYER's default is due to the BUYER's fault, the BUYER shall not be obliged to cover any claim for loss or damage.
ISSUE 8 - AUTHORIZED COURT
The Consumer Arbitration Committees and Consumer Courts in the place where the BUYER purchases the goods or services and where the residence is located are authorized for the application of this Preliminary Information up to the value declared by the Ministry of Industry and Trade.
SELLER complaints and objections applications, T.C. Consumer problems in the place where he / she purchases goods or services within the monetary limits set by the Ministry of Industry and Trade in December each year, or may make a complaint to the arbitral tribunal or consumer court. Information on the monetary limit is as follows:
Effective from 01/01/2020;
a) Pursuant to Article 68 of the Law no. 6502 on Consumer Protection, the district consumer arbitration committees whose value is less than two thousand Turkish Liras, the provincial consumer arbitration committees less than three thousand Turkish Lira, and two thousand Turkish Lira and three thousand Turkish Liras Thousands of Turkish Lira in disputes between the application to the provincial consumer arbitration committee is mandatory.
b) In case of any dispute above the stated value, an application should be made to the Civil Court of First Instance in the capacity of Consumer Court in cases where there is no Consumer Court.
This information is provided for commercial purposes.
Please Note: Before signing the shipping report, please check if your shipping package is damaged due to transportation. If there is any damage to your cargo package for any reason, please return your cargo for a record to the shipping officer without signing any document about delivery. Your new products will be sent by us immediately. Sefamerve.com is not responsible for the damage or deficiency of the products in case of delivery of damaged products.
*** All of these terms and conditions are subject to Turkish Law.
ISSUE 1 SELLER INFORMATION
ISSUE 1.1 - SELLER
Title: Tekbir Silver Jewellery
Address: KÜRKÇÜLER PAZARI SK. NO: 20 / A CEMBERLITAS FATIH
Telephone : +902125207501
Fax: +902125208073
ISSUE 1.2 - BUYER
A customer who is a member of tekbirsilver.com shopping site. Address and contact information used while members shall prevail.
ISSUE 2 PRODUCT SPECIFICATIONS
The main features of the goods or services are available at www.tekbirsilver.com. You can review the key features of the product during the campaign.
The prices listed and announced on the site are the sales price. The announced prices and promises are valid until the update is made and changed. The prices announced on time are valid until the end of the specified period.
It consists of the type, quantity, brand / model, color, number, sales price, payment method and the information at the end of the order.
The shipping cost of the product will be paid by the BUYER and will not be refunded.
ISSUE 3 GENERAL PROVISIONS
3.1) The BUYER declares that * tekbirsilver.com has read and informed the preliminary information about the basic characteristics, sales price and payment method and delivery of the product subject to the contract and gives the necessary confirmation in electronic environment. BUYER; By confirming this Preliminary Information electronically, it confirms that the SELLER has obtained the address required by the SELLER to the BUYER, the main features of the products ordered, the price including the taxes, and the payment and delivery information.
3.2) The product subject to the contract shall be delivered to the BUYER or the person / organization at the address indicated in the preliminary information on the website, depending on the distance of the BUYER's place of residence for each product, provided that it does not exceed the legal 30-day period.
3.3) The SELLER cannot be held responsible for the failure of the ordered product to be delivered to the BUYER due to any problems encountered during the delivery of the product to the BUYER.
3.4) The SELLER is responsible for delivering the contracted product in good condition, complete, in accordance with the qualifications specified in the order and with warranty documents and user manuals, if any.
3.5) The SELLER may supply a different product of equal quality and price by informing the BUYER and expressly approving it before the expiry of the performance obligation arising from the contract.
3.6) If the SELLER fails to fulfill its contractual obligations in the event that the fulfillment of the product or service subject to the order becomes impossible, the SELLER shall notify the consumer before the expiry of the performance obligation arising from the contract and return the total price to the BUYER within 10 days.
3.7) For the delivery of the product, this Prior Information Form must be confirmed electronically. If, for any reason, the product price is not paid or canceled in the bank records, the SELLER shall be deemed free of the obligation to deliver the product.
3.8) After the delivery of the product, if the credit card of the BUYER is used unfairly or unlawfully by unauthorized persons, which is not caused by the BUYER's defect, if the related bank or financial institution does not pay the product price to the BUYER, the BUYER shall deliver the product for 3 days. in return to the SELLER. In this case, the shipping costs belong to the BUYER.
3.9) If the SELLER cannot deliver the contracted product within the due period due to force majeure or extraordinary conditions such as weather opposition, interruption of transportation, the seller is obliged to inform the BUYER. In this case, the BUYER may exercise one of the rights to cancel the order, to replace the product of the contract subject with a precedent and / or postpone the delivery period until the elimination of the preventive situation. If the BUYER cancels the order, the amount paid shall be paid to him in cash and in advance within 10 days. For the payments made by the BUYER by credit card, the product amount is returned to the relevant bank within 7 days after the order is canceled by the BUYER. Since the reflection of this amount to the BUYER accounts after the return to the bank is entirely related to the bank transaction process, the BUYER may not be able to intervene in any way for possible delays and that the refund of the amount returned by the BUYER to the credit card by the bank may take an average of 2 to 3 weeks. is already accepting.
ISSUE 4 - GENERAL PROVISIONS
4.1 The BUYER, on the website of tekbirsilver.com, the basic qualifications of the contracted product, the sales price including all taxes, payment method and delivery, and the expenses of the BUYER shall be borne by the BUYER, the time of delivery and the full trade name, full address and contact information of the SELLER. declares that it has read and informed the preliminary information and provided the necessary confirmation in electronic environment.
BUYER; By confirming this agreement electronically, it confirms that before the conclusion of the distance contracts, the Seller shall obtain the correct and complete information including the address to be given to the Consumer, the basic features of the products ordered, the price including the taxes, and the payment and delivery information.
4.2 The contracted product shall be delivered to the BUYER or the person / organization at the address indicated in the preliminary information on the website, depending on the distance of the BUYER's place of residence for each product provided that it does not exceed the legal 30-day period. All cargoes related to the delivery shown in Article 3 shall be borne by the BUYER and shall be reflected in the invoice related to the order under the name of “Shipping Fee..
4.3 If the contracted product is to be delivered to another person / organization other than the BUYER, the SELLER cannot be held responsible for the failure of the person / organization to accept the delivery.
4.4 The SELLER cannot be held responsible for the failure of the ordered product to be delivered to the BUYER due to any problems encountered during the delivery of the product to the BUYER.
4.5 The SELLER is responsible for the delivery of the contracted product in a sound, complete, conforming to the qualifications specified in the order and with warranty documents and manuals, if any.
4.6 The SELLER may provide the BUYER with a different product of equal quality and price before the expiry of the performance obligation arising from the contract, provided that it is justified.
4.7 If the SELLER fails to fulfill its contractual obligations in the event that the product or service subject to the order becomes impossible to fulfill, it shall notify the consumer before the expiry of the performance obligation arising from the contract and may supply a different product with equal quality and price to the BUYER.
4.8 For the delivery of the contracted product, the signed copy of this contract must be delivered to the SELLER and the price must be paid in the form of payment preferred by the BUYER. If, for any reason, the product price is not paid or canceled in the bank records, the SELLER shall be deemed free of the obligation to deliver the product.
4.9 The BUYER agrees and undertakes that the credit card information defined in the system during the purchase is correct and that all legal and criminal legal responsibilities arising from the use of this credit card are in its responsibility. After the delivery of the product, the credit card of the BUYER is not caused by the BUYER's defect in an unfair way or unlawfully used by unauthorized persons due to the bank or financial institution to pay the price of the product to the SELLER, provided that the product is delivered to the BUYER 3 days must be sent to the SELLER. In this case, shipping costs are borne by the BUYER. If the BUYER does not return the product, the SELLER agrees and undertakes that the product price will be transferred to the bank accounts of the SELLER without any precaution in case the product price is not collected from the credit card for any reason or the product price is returned to the credit card.
4.10 If the SELLER is unable to deliver the contracted product within the due period due to force majeure or extraordinary conditions such as weather opposition, interruption of transportation, the Seller is obliged to inform the BUYER. In this case, the BUYER may exercise one of the rights to cancel the order, to replace the product of the contract subject with a precedent, and / or postpone the delivery period until the elimination of the blocking condition. In case the BUYER cancels the order, the amount paid shall be paid to him in cash and in advance within 10 days.
4.11 The points awarded by the SELLER to the customer through a campaign are valid only for one purchase. These points are not refundable even if the product is returned.
For the payments made by the BUYER by credit card, the product amount is returned to the relevant bank within 7 days after the order is canceled by the BUYER. Since the reflection of this amount to the BUYER accounts after the return to the bank is entirely related to the bank transaction process, the BUYER may not be able to intervene in any way for possible delays and that the refund of the amount returned by the BUYER to the credit card by the bank may take an average of 2 to 3 weeks. is already accepting.
ISSUE 5 - RIGHT OF WITHDRAWAL
The BUYER has the right of withdrawal within 14 days from the delivery of the product subject to the contract to him or to the person / organization at the address he has shown.
However, for certain days such as New Year's Day, Holidays, Mother's Day, the product cannot be returned for the products specially prepared for the BUYER, offered for sale and / or imported, campaign and promotional products; BUYER accepts these conditions and realizes the exchange.
In order to exercise the right of withdrawal, the Seller shall be notified by fax or email within 14 days and the product shall not be used within the scope of the provisions of Article 6. If this right is exercised,
a) The invoice of the product delivered to the 3rd party or the BUYER (If the invoice of the product to be returned is corporate, it must be sent with the return invoice issued by the institution when returning it. The invoices issued on behalf of the institutions cannot be completed unless the RETURN INVOICE is issued)
b) Return form,
c) The products to be returned within 14 days shall be delivered complete and undamaged with the box, packaging and standard accessories, if any. The product price is returned to the BUYER within 10 days following the receipt of these documents to the SELLER.
Due to the right of withdrawal, the shipping cost of the returned product shall be borne by the SELLER in domestic orders and by the BUYER in overseas orders. The SELLER does not refund the shipping fee charged by the BUYER while selling the product.
When returning the product to the SELLER, the original invoice submitted to the BUYER at the time of delivery of the product (for the sake of consistency in our accounting records) must also be returned, and if the invoice is not sent to the SELLER within 5 days after the product is shipped the product will be sent back to the BUYER in the same way with a counter-payment. The invoice to be returned with the product shall be marked dır return invoice ”and signed by the BUYER.
ISSUE 6 - PRODUCTS THAT CANNOT BE USED
In terms of quality; single-use products, reproducible software and programs, products that are quickly deteriorated or likely to exceed the expiration date are not accepted.
ISSUE 7 - DEBT OBLIGATION
In the event that the BUYER is in default, the BUYER agrees to pay the SENDER's losses and losses due to the delayed performance of the debt. In the event that the BUYER's default is due to the BUYER's fault, the BUYER shall not be obliged to cover any claim for loss or damage.
ISSUE 8 - AUTHORIZED COURT
The Consumer Arbitration Committees and Consumer Courts in the place where the BUYER purchases the goods or services and where the residence is located are authorized for the application of this Preliminary Information up to the value declared by the Ministry of Industry and Trade.
SELLER complaints and objections applications, T.C. Consumer problems in the place where he / she purchases goods or services within the monetary limits set by the Ministry of Industry and Trade in December each year, or may make a complaint to the arbitral tribunal or consumer court. Information on the monetary limit is as follows:
Effective from 01/01/2020;
a) Pursuant to Article 68 of the Law no. 6502 on Consumer Protection, the district consumer arbitration committees whose value is less than two thousand Turkish Liras, the provincial consumer arbitration committees less than three thousand Turkish Lira, and two thousand Turkish Lira and three thousand Turkish Liras Thousands of Turkish Lira in disputes between the application to the provincial consumer arbitration committee is mandatory.
b) In case of any dispute above the stated value, an application should be made to the Civil Court of First Instance in the capacity of Consumer Court in cases where there is no Consumer Court.
This information is provided for commercial purposes.
Please Note: Before signing the shipping report, please check if your shipping package is damaged due to transportation. If there is any damage to your cargo package for any reason, please return your cargo for a record to the shipping officer without signing any document about delivery. Your new products will be sent by us immediately. Sefamerve.com is not responsible for the damage or deficiency of the products in case of delivery of damaged products.
*** All of these terms and conditions are subject to Turkish Law.